For large organizations, reducing the ramp time of a new rep by just one month can save hundreds of thousands. Our platform provides the structured, repeatable training required to cut that time dramatically while maintaining a high standard of consistency across all branches.

Practice that feels like the field. Sessions mirror real homeowner calls with natural accents, pace, interruptions, price pushback, and insurance talk. Reps run 3–5 minute roleplays for cold, discovery, demo, close, and post-service moments. The AI shifts tone when a rep hesitates, asks for three bids, or names a competitor. Each session ends with a short recap and an instant retry so the fix sticks.

Every session gets a 0–100 score on a clear rubric mapped to your stages and script. Time-stamped notes show what to fix and where it happened. Reps see better phrasing and a quick next step, then retry in one click. Managers can set minimum scores by role, tune criteria, and watch progress trend up over time.

Give leaders a live view of skills and usage across branches. See who is ramping, who is stuck, and which scenarios are covered. Filter by trade, team, location, and date range.
Compare branches on average score, time to first quota, and coverage of key scenarios. Export reports to your CRM, LMS, or BI tools.
Track team proficiency across all regions and roles from one central dashboard. Instantly identify top performers and struggling areas company-wide to ensure training standards are met everywhere.
Stop guessing about performance. Our analytics show you exactly which objection (e.g., price, financing) is costing your organization sales, enabling targeted playbook fixes.
Deploy RepLab confidently across your organization. We offer essential large-scale features like Single Sign-On (SSO)support and adhere to rigorous security and data privacy standards.
Connect practice data directly to business outcomes. Track reduced ramp time and improved close rates to prove the measurable return on investment of your training platform.
RepLab provides an always-on AI role-playing environment where your sales and service representatives practice high-stakes customer conversations. Managers use our platform to customize scenarios based on your company's actual scripts and compliance standards. Reps receive instant, data-driven feedback and scores from the AI coach, allowing them to rapidly improve performance without requiring constant manager oversight. The platform delivers centralized analytics to leadership, highlighting organizational skill gaps and tracking the team's progress over time.
Yes, absolutely. RepLab’s scoring mechanism is fully customizable to fit your organization's proprietary sales process and methodology. You can upload your existing sales scorecards and rubrics and map them to our platform. RepLab will then automatically grade reps on their adherence to your specific criteria, including mandatory disclosures, objection handling techniques, and script compliance. This ensures total consistency with your training standards.
Yes, customization is a core feature. You can easily build an unlimited number of scenarios from scratch, modify our vast library of pre-built home services templates, or even upload transcripts from real customer interactions. This allows you to rapidly create targeted training for new product launches, seasonal campaigns, or specific regional objections, ensuring your team is prepared for every unique conversation they encounter.
Yes, analytics and manager visibility are paramount. RepLab offers a comprehensive Manager Command Centerdashboard. You gain immediate access to centralized data on individual rep performance, skill proficiency scores, improvement trends, and completion rates. Crucially, you can identify systemic skill gaps across your entire organization (e.g., "75% of reps struggle with financing options") and use this data to drive targeted training and prove ROI.
Onboarding is designed for rapid, enterprise-wide deployment. Your team can be onboarded and using the platform within days, not weeks. The process includes:
Still have questions about enterprise deployment?
"Coaching is sharper now"
"Sales manager in every reps pocket"
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